1. Introduction
RetroPhoto, operated by Empathy Labs LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our photo restoration service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password (encrypted)
- Payment Information: Processed securely through Stripe (we don't store card details)
- Photos: Images you upload for restoration
2.2 Automatically Collected Information
- Usage Data: How you interact with our service
- Device Information: Browser type, operating system, IP address
- Cookies: For authentication and analytics
3. How We Use Your Information
We use your information to:
- Provide and maintain our photo restoration service
- Process your payments and manage your subscription
- Send you service-related notifications
- Improve our service through analytics
- Prevent fraud and enhance security
- Comply with legal obligations
4. Data Retention
Free Tier: Original photos are automatically deleted after 24 hours. Restored photos are kept for 7 days.
Premium Tier: Photos are stored indefinitely until you delete them or cancel your subscription.
Account data is retained until you request account deletion.
5. Data Sharing and Disclosure
We share your data only in these situations:
- Service Providers: Stripe (payments), Supabase (database), Replicate (AI processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale
We never sell your personal data to third parties.
6. Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for data in transit
- Encryption at rest for stored data
- Secure authentication with Supabase
- Regular security audits and updates
- Access controls and monitoring
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Download your data in a machine-readable format
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact us at privacy@retrophoto.app
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
Empathy Labs LLC
Email: mathieuwauters@gmail.com
Phone: +1 (347) 574-3963
Address: 3525 8th Ave, Los Angeles, CA 90018
EIN: 92-2643132
GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under GDPR:
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with a supervisory authority
Our legal basis for processing: Your consent and contractual necessity.
CCPA Rights (California Users)
California residents have specific rights under CCPA:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we don't sell your data)
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights